We never leave, and the lights are never off. We are a true 24/7/365 company. Call us at 3:00am New Year’s Day - we'll be here. It’s part of our Support Promise.
When you truly consider the facts - when you add up all of the features - we undeniably offer more value than any nearest competitor. Sometimes you have to look beyond the price and consider all things such as quality, uptime, support and then features. There is a cost to “cheap web hosting” - don’t let it burn you.
Our average hold time for technical support is below 2 minutes.
The talent runs deep within our organization. This means a better hosting experience for you. While working at (ep) may be great, interviewing isn’t all that fun. Our on-site (no book, no google) written competency tests take approximately 2 hours to complete (yes, we’ll give you a Red Bull). Simply, we find, hire and train the most talented individuals possible and we work hard to keep them.
We’ve been in the web hosting business for several years (in “internet years” that’s something like 30 years!). We're not “fly by night” - we’re not going anywhere. Our longevity and experience matters.
In 2006, shared server technology died. The web changed, and so have the requirements of site owners. Traffic is up and traditional servers are buckling under the pressure. A new solution was needed that could handle overnight load spikes without costly reconfiguration. We had to make the shift to the cloud hosting platform to ensure your sites are always available for you.
Our data centers provide some of the highest level design and engineering features available in the world; surpassing uptime, security, cooling and power redundancy standards of most other hosting facilities.
Reliable cloud hosting is only half of the battle when it comes to a website. We think we are also great designers and together we can provide you a fantastic website that is always available
Over and over (ep) has been first to market with new technologies. When you have time check out the (ep) labs and see what new technology we are playing with.
Just like all complex systems, hosting services occasionally encounter problems. When something unexpected happens within our network that affects your websites, we immediately rise to the challenge and provide transparent status updates in real-time.