An innovative utility company providing service to approximately 16 million people throughout a 70,000- square-mile service area facing challenges in monitoring remote sites without full infrastructure, seeking advanced security and monitoring solutions.
With critical infrastructure spread across 70,000 square miles, the organization faced challenges in securing remote, isolated locations many lacking traditional infrastructures. They needed a centralized system to provide reliable monitoring, real-time alerts, and ensure compliance across their vast network, regardless of location or infrastructure availability.
High costs of expanding on-site security personnel, with limited ability to monitor multiple locations remotely.
Remote locations were vulnerable to tampering and theft , including copper wiring, transformers, and critical components, leading to costly repairs and prolonged service disruptions
Seamless coverage across multiple locations, including the most isolated locations and the flexibility to expand quickly.
into the spoils collection sites to monitor utilization, collection capacity and security of containers housing solid debris and waste water.
With increasing demand for visibility and cost-efficiency, they sought a technology-driven solution for seamless, comprehensive coverage.
EPIC iO’s combined their in-house centralized monitoring center (SOC) with smart sensors, high- resolution surveillance cameras, and mobile, autonomous connectivity solutions to ensure 24/7 real-time management of multiple physical assets and environments, even in rough terrain, remote locations. This solution enabled seamless coverage, even in the most isolated locations, reducing dependency on physical security personnel. Here’s what we implemented:
Adapted for power-limited locations, enabling reliable monitoring.
Leveraging cutting-edge sensors for real-time alerts on potential threats.
Ensured uninterrupted connectivity, allowing continuous monitoring and communication.
Security Operations Center (SOC) provided a centralized facility where criticalsystems are monitored, assessed, and defended. provides real-time security analytics and detailed reports, giving businesses insight into their security posture.
By implementing this comprehensive solution, the utility provider could now focus on proactive threat
detection and efficient response, resulting in a safer and smarter operation.
The utility provider reported substantial improvements in security efficiency, site visibility, and resource allocation. Highlights include:
Reallocated resources to core operational areas, saving both time and money.
New insights into operational dynamics allowed the team to optimize workflows and enhance productivity.
The intuitive and adaptable features of EPIC iO's solutions received high praise, with the SOC’s level of attention to detail noted as a top highlight.
By implementing AIoT solutions for waste tank level monitoring, the company reduced costs achieving a 39.67% ROI and $911K in annual savings. Instead of driving nearly 2,000 miles over four days to manually check tanks, AI Camera Vision and Sensors now pinpoint which tanks need servicing—eliminating unnecessary trips, saving labor costs, and optimizing operations.
The decision to partner with EPIC iO was driven by several key factors: