This leading energy provider delivers affordable, reliable electricity across multiple states. With generation plants, transmission lines, and substations spanning rural, rugged regions, they rely on strong operational visibility and security to ensure service continuity and public safety.
The utility’s security and operations teams oversee remote infrastructure across a vast territory. They needed smarter surveillance to support critical functions—while increasing agility, reliability, and oversight in field operations.
Mobile Surveillance Unit (MSU) repositioning took 2–3 weeks too slow for shifting priorities.
Response delays and lack of support strained security team resources.
Teams couldn’t make timely changes, limiting situational awareness and efficiency.
New MSUs, with built-in AI-driven edge computing for cameras and sensors, can be repositioned in days, not weeks.
Security teams gain instant remote access for proactive surveillance changes.
Proactive service and responsive account management increase team confidence.
Real-time analytics and smart alerts improve visibility and response.
The company chose EPIC iO based on:
“Our security officers have been able to easily access RemoteVision™—regardless if using an iPad or desktop—a significant improvement over the competitor.”
— Electric Utility Leadership
With deep utility expertise and nationwide field coverage, EPIC iO delivered a tailored solution that met evolving demands. Its AI-powered platform, fast deployments, and hands-on support empowered the utility to modernize operations and confidently move away from legacy systems.