Manage SIMs and Devices Across Carriers with One Pane of Glass
Managing a large number of SIM cards and devices across multiple locations and carriers can be extremely challenging. WirelessWindow™ provides a unified platform to view SIM data, monitor device usage, set thresholds, and identify issues before they impact business operations.
Key Features & Capabilities
Unified Dashboard
Manage all your SIMs, data and connected devices from a single, intuitive interface.
Comprehensive Visibility
Monitor SIM and device status, location, and usage—both pooled and individual—in real time or through historical views.
Advanced Analytics & Forecasting
Identify trends, anticipate future needs, and generate custom reports with user-defined parameters and SIM-level insights.
Cost Optimization
Control expenses with usage monitoring, plan optimization requests, and proactive cost management to avoid overages.
Smart Alerts & Notifications
Get notified about overages, high usage, or anomalies through automated alerts to keep operations running smoothly.
Flexible Reporting
Create ad-hoc or scheduled reports with complete account-level visibility to track performance and improve decision-making.
Retail Failover & Continuity
Internet downtime can be costly for retailers. EPIC iO’s retail customer implemented a multi-carrier 4G/5G failover solution across 600 locations. WirelessWindow™ provided a unified view of connectivity data, enabling plan optimization, usage limits, and early issue detection — protecting POS availability and reducing interruption costs.
Customer
Fortune 500 retail company
Solution
POS failover with multi-carrier 4G/5G + WirelessWindow™
Scope
600 locations nationwide
Analytics & Outcomes
WirelessWindow™ enables targeted actions to minimize costs and plan for future capacity. Standard reports and real-time dashboards allow teams to act quickly and avoid unnecessary expenses from network interruption
- Current data on each device’s SIM.
- Historical trends and forecasting.
- Insights to optimize rate plans and reduce cellular data costs.
Multi-Factor Authentication (MFA)
WirelessWindow™ keeps your data secure with MFA using an authentication app, SMS, or email. These extra layers make it far harder for anyone to access your account even if a password is stolen—protecting your information and your peace of mind.
The EPIC iO Point of View
Check out the latest industry trends, outlook, and best practices.
